Sustainability Issues that Matter the Most to Us and Our Stakeholders

Citycon performed a sustainability materiality assessment for the first time in 2009. Since then, the assessment has been reviewed internally by Citycon and through stakeholder group studies. Updates have recently been conducted, in 2014 and 2015.

The materiality assessment was updated in 2017 in relation to the update of Citycon’s sustainability strategy. Material aspects were identified by the sustainability team through workshops with corporate management, in-depth interviews with major tenants, investors and municipalities, as well as a sustainability survey intended for all Citycon employees. We also included specific sustainability-themed questions in our tenant survey which was distributed to all of our tenants. In 2018, the assessment was updated by including the views of our visitors through a sustainability survey.

When identifying the focus areas for our sustainability work, our three primary questions were: a) “How can we create value through sustainability?”; b) “What is important for our overall business?”; and, c) “Which issues can we impact directly?” During this process, we recognised an extensive list of sustainability issues that matter to us and our stakeholders, and the work that we do during our daily business operations. Since the possibilities to influence some of the issues are limited, and the overall impact of others are not as big, we compressed the list of the most relevant topics.

We continuously follow up and reflect on our objectives through global initiatives, such as the UN’s Sustainable Development Goals published in 2015.

Our priority matrix can be found in our Sustainability Accounts on page 9.

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