Creating value through sustainability

In 2025, Citycon updated its sustainability strategy by focusing on creating a more simplified and concrete vision for the future based on its double materiality analysis. The strategy update included focus areas, priorities and more measurable actions. The updated sustainability strategy enables the company to work effectively on multiple areas towards its ambitious goals for 2030 and beyond.

The sustainability strategy is an updated version of the strategy from 2023. Citycon continues to regularly update its sustainability strategic actions, bearing in mind the observed developments in environmental and social impacts.

Our strategy is built around two key focus areas

Sustainable & resilient buildings

This focus area covers the physical side of our operations. It consists of four priorities; Climate impact, Energy efficiency, Sustainable construction, and Sustainable mobility. 

Climate impact focuses on reducing our carbon emissions and impact on climate change. Energy efficiency steers us to constantly improve our energy efficiency and advance our capabilities to produce renewable energy. Sustainable construction aims to enhance our collaboration with suppliers to create buildings that are designed, built and renovated with careful sustainability considerations. Sustainable mobility enables us to keep asset accessibility to sustainable means of transportation as a top priority.

Strategic targets for the next years

  • Climate impact: Carbon neutrality by 2030
  • Energy efficiency: 10% improvement in energy consumption per m2 by 2027 from 2022 levels
  • Sustainable construction: Better understanding emission intensity from construction and renovation materials by 2026 and setting future targets according to the baseline. New developments and major renovations min. BREEAM Excellent or equivalent. All assets BREEAM In-Use Very Good by 2026
  • Sustainable mobility: 10% reduction in emissions from visitor travel by 2030

Sustainable communities & partnerships

This focus area covers the social side of our operations. It consists of three priorities: Responsible business partners, Community engagement, and Employee engagement & wellbeing.

Responsible business partners focuses on ensuring ethical and sustainable operations with tenants and suppliers, including circularity practices within shopping centres. Community engagement steers us towards being an active player in the community to create vibrant and thriving urban hubs, including safety and wellbeing. Employee engagement & wellbeing aims to enhance our employee well-being and development by ensuring a feeling of respect and by offering meaningful opportunities.

Strategic targets for the next years

  • Responsible business partners: Tenant satisfaction to reach NPS 50. Material recycling rate in centres is at least 80% by 2026. 100% of tenants and subcontractors committed to Business Code of Conduct
  • Community engagement: 1, 000 events organised in our centres annually. Zero safety incidents in centres annually
  • Employee engagement & wellbeing: Employee engagement index score improved annually. 100% of employees have completed sustainability upskilling e-learn